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Ethics & Pro Standards
Ethics & Pro Standards Guide
Ombudsman Program
Ethics Advocate Program
Anonymous Complaint
Ethics Complaint
Mediation Program
Arbitration Program

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Pro Standards PDF's
Association ByLaws PDF
MLS Rules & Regulations PDF
N.A.R. Code of Ethics PDF


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Anonymous Complaint
Anonymous Complaints Complaints can be filed against a member and/or broker of Pacific West by members of the public or any other member. An ethics complaint should be filed when you want to charge our member with a Code of Ethics or MLS Rules violation.

If you want to file a complaint, please complete Disciplinary Complaint Form D-1, identify the Code of Ethics you want to charge and return it to the Association office with a detailed summary of the events that took place (no filing fee to file an ethics complaint).
When to File an Anonymous Complaint
If you feel a member has violated the Code of Ethics, MLS Rules or Bylaws, you may file an anonymous complaint and ask the Grievance Committee to be the complainant in your place. Your complaint however must meet certain criteria in order for it to be processed. Most anonymous complaints are filed regarding actions that the panelists can “see, touch or feel”. This basically means that the panel must be able to prove the allegations with tangible evidence. An example of an anonymous complaint would be an offending advertising or web page issue.
Procedure
If you prefer to file an anonymous complaint, please review the attached PDF form below “How to File an Anonymous Complaint” and the accompanying PDF form “Anonymous Complaint Questionnaire Form” Return the form via e-mail to loris@pwr.net or fax to (714) 245-5599
Questions? Call the PWR Professional Standards Department 714.245.5500

Review the forms below to file your Anonymous Complaint Request.
Anonymous Complaint Forms

How to File an Anonymous Complaint

Anonymous Complaint Questionaire

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